Privacy policy

At IHG SHOP, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our online store.

1. Information We Collect

When you place an order or interact with our website, we may collect information such as:

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address
  • Order and product details
  • Payment-related information required to process your order
  • Information you provide when contacting customer support
  • Website usage and technical information such as browser/device information

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Contact you regarding your order
  • Confirm Cash on Delivery orders
  • Provide customer support
  • Process returns, exchanges, or eligible refunds
  • Improve our products, website, and services
  • Prevent fraud, misuse, or unauthorized activity
  • Send promotional communications where permitted and where you have provided consent

3. Protection of Your Information

IHG SHOP takes reasonable measures to protect customer information against unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

4. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, such as delivery companies, payment processors, website/service providers, or other parties required to complete your order or provide our services.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, remember preferences, and improve your shopping experience.

6. Third-Party Services

Our store may use third-party services for payments, analytics, advertising, shipping, or other business functions. These services may process information according to their own privacy policies.

7. Children's Privacy

Our services are not intentionally directed toward children. We do not knowingly collect personal information from children for the purpose of selling products to them.

8. Policy Updates

IHG SHOP may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

IHG SHOP
Phone: +92 316 0017515
Email: buyihgshop@gmail.com